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Communication is a process of exchanging information and the process of generating and transmitting meaning between two or more individuals. For this reason, nurses have an in-depth understanding of the talents that enable effective communication and knowledge to use them consistently. Such skills support active listening, expressing sympathy,empathy and effective verbal and nonverbal communication. For nurse-patient relationship, the roles of sender(nurse) and receiver(patient) are shared and information is exchanged through both verbal and nonverbal messages. In turn, the use of communication skills affects the effectiveness of this process, subsequently allowing the formation of therapeutic relationships (Grover, 2005).
Communication is a process of exchanging information and the process of generating and transmitting meaning between two or more individuals. For this reason, nurses have an in-depth understanding of the talents that enable effective communication and knowledge to use them consistently. Such skills support active listening, expressing sympathy,empathy and effective verbal and nonverbal communication. For nurse-patient relationship, the roles of sender(nurse) and receiver(patient) are shared and information is exchanged through both verbal and nonverbal messages. In turn, the use of communication skills affects the effectiveness of this process, subsequently allowing the formation of therapeutic relationships (Grover, 2005).